Membership relations assistant (100%, 18 months)

The World Lottery Association (WLA) is a non-profit, member-based organization of state-authorized lottery and gaming organizations and suppliers to the lottery industry. The WLA represents the interests of, and provides services to, more than 150 state-authorized lottery organizations and 70 suppliers to the lottery and sports betting industry from around the globe. Member revenues are in excess of USD 250 billion, with all lottery members contributing the majority of their net revenues to good causes. With WLA lottery and supplier members coming from over 80 countries across all five continents, the association has four official languages: English, Spanish, French, and German.

For its head office in Basel, Switzerland, the WLA is seeking a young professional for our equally named program, to support one of the organization’s data gathering projects as a

Membership relations assistant (100%, 18 months)

The position, to begin as soon as possible or upon agreement, is commissioned on a maximal contract basis of 18 months.

Your mission:
Two thirds of your time will be dedicated to assisting the WLA Communications Department with gathering data for the WLA’s annual data collection exercise (The Compendium), working under the direction of the WLA Research & Communications Manager. This requires you to follow up with WLA lottery members and WLA supplier members to obtain any requested data for The Compendium. Communication with WLA lottery members and WLA supplier members will be via e-mail and telephone in the official languages of the association. In addition, you will be responsible for first-pass quality assurance of the collected data. Other tasks related to the collation and aggregation of the collected data will also form part of your responsibilities.

In the other third of your time, you will be called upon to partake in other member relations management and events duties, according to the needs and requirements of the association working with the Senior Operations Manager, Member Relations.

About you:
You are an energetic and well-organized individual who can work independently and yet integrate into a small team. A high proficiency in written and spoken English, Spanish, and French is essential. In particular, you must be able to send and receive e-mail communications and conduct telephone conversations across all three languages with ease. Proficiency in any other languages, particularly Chinese and/or Japanese, is a distinct advantage. You should be precise, meticulous, accurate, and with a good eye for detail. A background in science, economics, or some other numerate discipline would be viewed favorably. The position would suit a new graduate seeking a first professional experience working on a full-time basis for the 18 month period. Please note that this is not a sponsored position; applicants must have the right to work in Switzerland.

We offer you:
We offer you interesting international contacts and the opportunity to use your language skills on a daily basis, in the setting of a professional environment with high ethical standards. You will have the opportunity to develop professionally through the exercise of responsibility in the role. You will also have the prospect of applying your skills and abilities to meet challenges and make a difference in an important, renowned, and world-class organization.

How to apply:
Interested candidates are requested to send a complete CV, with photo, along with all relevant certificates and reference letters by Wednesday, December 20, 2017 to:

Nadia Bachorski
Senior Operations Manager, Member Relations
World Lottery Association
Lange Gasse 20
4002 Basel

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel.: +41 61 544 1101