01 Oct 2019
The joint EL and WLA seminar on Corporate Social Responsibility (CSR) and Responsible Gaming (RG) took place in Dubrovnik from 18 to 20 September. This was a time to discuss ideas and share best practices on topics such as environmental impact, problem gambling or diversity and inclusion. Overall, it was all about how lotteries can increase their positive impact on society in a responsible and sustainable way.
Hosted by EL Member Hrvaska Lutrija, this year’s successful seminar provided an excellent opportunity to hear from experts in RG and CSR, understand how other lotteries are implementing their programmes, and network with peers working across a range of business functions. A key take-away was the inspirational and practical guidance to help lotteries develop their own RG and broader CSR programmes in order to create value for the operator, society, consumers and beyond.